Support Center

Help for moving,
scanning and finding faster.

Answers for QR labels, local search, backups, subscriptions and privacy in SnapShelf 1.0.

1.0 Private home memory

Photos, OCR and remembered places are designed to stay on your device.

Scan QR labels

Point Memory Lens at a SnapShelf QR label to confirm the exact box, shelf or folder.

Find anything

Search by name, note, photo details, OCR text, room, place or saved tag.

Keep control

Export a backup manually and save it only where you choose.

Purchases and Subscription

SnapShelf Pro purchases are processed by Apple. Manage, restore or cancel the subscription in Apple ID subscription settings.

Camera and photo access are used for the memories you add. OCR and recognition are designed to run on device.

Your items, places, notes, QR labels and reminders are stored locally. Manual exports are controlled by the place where you save the backup file.

Print labels clearly, keep them flat on the box, avoid glare, and replace old labels when a box is reassigned.

Use iPhone for adding, scanning and search. Apple Watch can surface quick memory and reminder views from your SnapShelf setup.

Use the app's App Store page for support, or send TestFlight feedback if you are testing a beta build.